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How Do I Find My Account ID?

Ian Lundy
January 14, 2026

I'm trying to create an automation that requires me to use my (and other users') account ID. How do I find my account ID? I tried going to admin.atlassian.com to look for users in the directory, but I don't have access that feature. When I click the link, it doesn't take me to my organization. It asks me to create a new organization. 

I also researched and found that the account ID can be found in the URL after "people" on the user profile. See the screenshot of my profile URL. Is my Account ID in there?

JiraProfileURL.png

4 answers

0 votes
Charlie Misonne
Community Champion
January 15, 2026

Hi @Ian Lundy 

You need to be an organization admin to access admin.atlassian.com.

If you can't get those permissions you can ask another organization admin to provide an CSV export of users. It will contain the Account ID for all of them.

0 votes
David Nickell
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 14, 2026

Put this in a browser:

https://yoursite.atlassian.net/rest/api/3/myself

Watch the magic ;-) 

Trudy Claspill
Community Champion
January 14, 2026

How does that help the user find account IDs for other users?

I'm trying to create an automation that requires me to use my (and other users') account ID.

David Nickell
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 14, 2026

Sorry - Part 2

https://yourSite.atlassian.net/rest/api/3/users
David Nickell
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 14, 2026

@Shalini Pradhan @Trudy Claspill   and how is clicking considered automation?

I am nobody special on the ecosystem site but If I extract an issue with the REST API, I can see all the user accounts associated to the issue.   My assumption is for automation purposes, knowing who is in what role relative to a specific issue is really what @Ian Lundy needs

Try this in a browser for one of your own issues:

https://ecosystem.atlassian.net/rest/api/3/issue/JTOOL-135?fields=key,summary,reporter,assignee

 Results

{
  "expand": "renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations",
  "id": "71211",
  "self": "https://ecosystem.atlassian.net/rest/api/3/issue/71211",
  "key": "JTOOL-135",
  "fields": {
    "summary": "AutoTransitionListener does not work when not specifying \"Only do when current user is the following?\"",
    "reporter": {
      "self": "https://ecosystem.atlassian.net/rest/api/3/user?accountId=557058%3Af8e6f262-1dc0-49c1-ae68-3f1502dd5273",
      "accountId": "557058:f8e6f262-1dc0-49c1-ae68-3f1502dd5273",
      "avatarUrls": {
        "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:f8e6f262-1dc0-49c1-ae68-3f1502dd5273/05c6b6c8-d62d-4c8c-abe4-ac8c367bed90/48",
        "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:f8e6f262-1dc0-49c1-ae68-3f1502dd5273/05c6b6c8-d62d-4c8c-abe4-ac8c367bed90/24",
        "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:f8e6f262-1dc0-49c1-ae68-3f1502dd5273/05c6b6c8-d62d-4c8c-abe4-ac8c367bed90/16",
        "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:f8e6f262-1dc0-49c1-ae68-3f1502dd5273/05c6b6c8-d62d-4c8c-abe4-ac8c367bed90/32"
      },
      "displayName": "Jan Frederik Léger",
      "active": true,
      "timeZone": "Europe/Brussels",
      "accountType": "atlassian"
    },
    "assignee": {
      "self": "https://ecosystem.atlassian.net/rest/api/3/user?accountId=557058%3Ade3736bb-67df-4058-bdb8-a1670d691ebf",
      "accountId": "557058:de3736bb-67df-4058-bdb8-a1670d691ebf",
      "avatarUrls": {
        "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/NM-4.png",
        "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/NM-4.png",
        "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/NM-4.png",
        "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/NM-4.png"
      },
      "displayName": "Nick Menere",
      "active": false,
      "timeZone": "America/Chicago",
      "accountType": "atlassian"
    }
  }
}
0 votes
Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2026

Hello @Ian Lundy ,

Good day! Welcome to Atlassian Community :)

You can find your Atlassian account ID by the following steps:

  1. Navigate to admin.atlassian.com

  2. Choose your Organization, if you belong to more than one

  3. Select Directory

  4. Select Users

  5. Search or scroll to find the user in question, and open their profile page

  6. The user's ID will be in your browser's address bar following /users/

    For example: https://admin.atlassian.com/o/<org_id>/users/<user_id>

More details here: https://support.atlassian.com/atlassian-cloud/kb/get-an-atlassian-cloud-users-account-id/

Thank you

Trudy Claspill
Community Champion
January 14, 2026

@Shalini Pradhan 

The user stated they don't have access to that feature.

I tried going to admin.atlassian.com to look for users in the directory, but I don't have access that feature. When I click the link, it doesn't take me to my organization. It asks me to create a new organization. 

Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2026

@Trudy Claspill 

User needs to be an Org admin inorder to be able to check other users account ID. For checking their own ID, they can simply click on their profile icon and on the URL, it will show their account ID

Can also use the Teams feature you have suggested.

0 votes
Trudy Claspill
Community Champion
January 14, 2026

Hello @Ian Lundy 

You can use the Teams feature.

Screenshot 2026-01-14 at 9.32.19 AM.png

Click on Teams then in the new navigation panel click on People.

Search for yourself, or the person for whom you need the account ID.

Screenshot 2026-01-14 at 9.34.06 AM.png

Click on the person's card. In the new display their account ID will be included in the URL of the new page, between people/ and ?cloud

Screenshot 2026-01-14 at 9.34.28 AM.png

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