How Can we send email (consolidated) to users using Automation for JIRA ?

[Alka Singh]

Currently I am using the  Send email functionality in Jira Automation, 

There is a requirement to send email to Assignee of the issues which are not update for the past 14 days. below  is the email format I am using.

The ask is - If one assignee has multiple issues which are not updated , how can we send a consolidated list to each user.
=====================================

Hi , {{assignee.displayName}}

Please Update the Jira Issue -{{issue}}

The Issue has no update for the past 14 days.

[Alex Koxaras -Relational-]

Hi @Alka Singh 

I would use filter and subscription for that matter.

• Create a filter with the following JQL: assignee = currentUser() and updated <= startOfDay(-14)
• Save this filter with a name
• After saving the filter, click "Details" > "New Subscription"
• Select the group to which you want this filter to be sent out and the frequency

Let me know if that helps

[Alka Singh]

Hi Alex,

Thank you for your reply. Let me try that . 
I will get back to you.

[Matthias Gaiser _K15t_]

Hi @Alka Singh

I'm not sure for how many users you'd like to configure this. If it's only a few one way could be to run an automation with a scheduled trigger.

Add a Lookup Issues action to search with a JQL like "assignee = 12345 and updated > -14d".

As a third step, you can send the automated email with the result of the lookup issues action.

Would that work?
Matthias.

[Alka Singh]

Thank you for your reply .

I have to configure this for many users (15 or more .)

Let me try and get back to you.