Hiding DONE issues from backlog

[Nico]

I have many items marked as DONE in my backlog that I want to hide, so I can order my work better, however following previous instructions and writing filters like 'project = T4T AND NOT status = Done' hides them but then doesn't allow me to drag them up or down the screen, as this is a new window.

Really, what I need, is to be able to hide DONE items but still use the backlog screen so I can order jobs by dragging them up or down - any clues please?

[PBryukhanov]

I created a quick video how to remove Done items from backlog 

https://youtu.be/871Dwb72Coc

[Nico]

Thanks @Walter Buggenhout - I found the issue, which was that the backlog had a 'Saved Filter'.  I clicked on the 'edit filter' and created a new filter according to what I'd read in other posts, but that didn't work. 

I didn't realise that I had to select the new filter from the 'General and Filter > Filter > Saved Filter' line as when I hovered over it an edit pencil appeared, and I didn't want to edit the name.  If you click the 'edit pencil' a down arrow then appears - if you click that, you can change the filter the board uses.

I didn't find this particularly obvious, which is where my issue came from.

[Nic Brough -Adaptavist-]

I'm afraid this is not the right answer.

What you should be doing is mapping the status or statuses that you consider to be "done" into the last column on the board.

Done issues will not appear in your backlog, and the definition of "done" is "the last column on the board"

[Nico]

The DONE column was already mapped, but the default filter (project = T4T ORDER BY Rank ASC) was overriding this - the items were marked as DONE, but still visible, although crossed out. 

I amended the filter to this:

project = T4T AND statusCategory != Done ORDER BY Rank

And now 'DONE' items don't show on the Backlog screen.

[Walter Buggenhout]

You are referring to your entire board as the backlog screen, so it seems, @Nico. While the backlog is basically the items that are waiting to be started. The columns on your board represent the different stages your work goes through and done is one of does stages: the final one.

It may be useful to have your completed issues on the board, even if it is only to reopen them if something is still wrong. By default, they disappear from a kanban board automatically 2 weeks after they were closed, so there is no reason to explicitly exclude them from the selection.

[Nic Brough -Adaptavist-]

That breaks all the reporting you are doing on the board, it is the wrong way to "fix" this problem.

You might as well stop using a backlog and board if you're going to use that filter.

[Nico]

Thanks @Nic Brough -Adaptavist- what @Walter Buggenhout said is true too, except older DONE items didn't disappear - but when I use the filter to view the project, I can't drag items up or down the list to prioritise them, and we started messy, so I've been trying to clean up. 

I'm honestly not sure what the right way to 'fix' this is as I either have a backlog full of Done items, or can't easily reorder the items!

It would be so great if there was a 'hide completed' in the backlog screen that could be toggled on or off... but perhaps I'm simply not advanced enough...

[Nic Brough -Adaptavist-]

The way to set this up is:

• Look at your workflow and get a list of all the status you consider to be done
• Go to the board settings -> columns, and map all of those status into the last column on the board
• Correct the filter to:  project = T4T ORDER BY Rank

[Walter Buggenhout]

Hi @Nico and welcome to the Community!

How do you define "marked as done"? And what do you mean by "the backlog screen".

Most likely, there is something wrong with the mapping of workflow statuses to the columns of your board. The backlog column should only contain one status (i.e. the status that represents your backlog).

To be able to sort issues (by dragging them up and down), your board filter must be ordered by rank. If you are using a company managed project, navigate to Board Settings on your board and on the General tab, verify that your board filter ends with:

ORDER BY Rank ASC

Hope this helps!