Hide Done Work Items older than 365 days (12 months) instead of 60 days (1 month)

[Daniel Roberts]

Hi Atlassian Support,

We’re using a Jira Work Management project for our Sales Pipeline,
and the board’s “Hide done work items” setting currently maxes out at 60 days.

For our sales process, we need to keep “Done” items visible on the board for at least 12 months for reporting and review purposes.

Could you please:
– Enable a higher limit such as 365 days for our instance, or
– Provide a way to disable the auto-hide behavior on Jira Work Management boards?

[Stephen_Lugton]

Hi @Daniel Roberts ,

There are other ways to view your work items instead of just on the board, these may even make your reporting easier.

The information on your board can be viewed in List and All Work views:

In the List view there is an easy Filter you can use to show Done items that were updated in the last year:

You have even more control over what you see in the all work view where you can use JQL:

I don't have any data in this test project, but the JQL query I used was:

project = TJWM AND Status = Done AND statusCategoryChangedDate >= startOfMonth(-12) ORDER BY updated DESC

You could also use;

project = TJWM AND Status IN (Done) AND statusCategoryChangedDate >= startOfMonth(-12) ORDER BY updated DESC

This JQL query can be saved as a filter and used in dashboards, or exported to csv if that would help your reporting:

You can also modify the JQL to be ORDER by updated ASC which would sort from earliest to latest rather than ORDER by updated DESC which sorts in descending order

[Tudor Tofan]

Hi @Daniel Roberts 

Unfortunately, you are knocking at the wrong door. Here, we are on the forum, where regular people like you and me are exchanging ideas regarding the Atlassian tools.

Now, regarding your specific request: One alternative would be to move to a Kanban software project, which has a way more configurable board. In such a board, there is a subfilter where you could add a jql filter "created > -365d"

[Trudy Claspill]

Hello @Daniel Roberts 

Welcome to the Atlassian community.

Adding to this, if you want to provide your feedback directly to Atlassian you can do that by clicking on the question mark button near your avatar in the upper right corner of Jira, then select "Give feedback about Jira".

There is also a publicly searchable backlog you can check to see if that suggestion is already documented.

https://jira.atlassian.com/secure/Dashboard.jspa