Hidden To Do Status Blocks Desired Configuration

[Morten Schaiffel-Nielsen]

I am experiencing an issue with one of our Jira workflows in the new workflow editor. There is a “To Do” status present in the workflow configuration that is not visible in the workflow diagram and cannot be accessed, transitioned to, or deleted through the UI.

This hidden status is preventing us from:

• Renaming other statuses to “To Do”
• Removing or editing the “To Do” status
• Maintaining our workflow as intended

Steps already attempted:

1. Tried adding a transition to “To Do” (status does not appear as an option)
2. Attempted to remove the status via the new workflow editor (not visible)
3. Attempted automated and manual actions to remove the status (unsuccessful)
4. Checked for the option to use the old workflow editor (not available)

Request:
Please assist in removing the hidden “To Do” status from our workflow or provide guidance on how to resolve this issue.