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Hi everyone, how do I only update the copy of my Jira Structure?

Deleted user
May 2, 2022

When I update the copy of my structure, it updates the parent structure when I just want to make updates to the copy. Am I missing a setting that avoids updating the parent (the structure I copied, not sure its the original parent) structure? Thank you!

1 answer

1 vote
David Niro
Atlassian Partner
May 2, 2022

Hello @[deleted] ,

David from ALM Works here.  Welcome to the Community!

There is no setting that you've missed.  If you've made a copy of a structure, changes to one should not affect the other.

It would be best if you contact our Support team directly via email, support@almworks.com or through our customer portal, support.almworks.com.  We will be happy to help.

To expedite the conversation please send a HAR Network Report & Debug (Help>About>Debug(copy)), collected while recreating the issue.

Best,
David

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