Hi, I received an invoice but I have not added any payment method. I did not intend to subscribe. Pl

[Linh Nguyễn]

Hi, I received an invoice but I have not added any payment method.
I did not intend to subscribe.
Please cancel this subscription immediatel

[Brant Schroeder]

@Linh Nguyễn You can cancel it following the steps in this support document - https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/ 

If you are unable to do it on your own I can escalate to Atlassian support.

[Tomislav Tobijas]

Hi @Linh Nguyễn ,

On top of what Brant said, you can also reach out to the billing and licensing team here: Atlassian Support: Pricing, Billing & Licensing

If you need help with cancelling the subscription, you can select the following:

Cheers,
Tobi