Help Needed: Create Linked Work Items from CSV Attachment Using ScriptRunner

[Alex Truner]

Hello Community Folks,

I'm working on an automation use case and could use some guidance.

I have a scenario where a work item (e.g., a Jira issue) has a CSV file attached. Each row in the CSV represents data that should generate a new work item. My goal is to:

1. Create a new work item for each row in the attached CSV file.

2. Link each new item back to the original work item.

3. Copy a field value (e.g., a keyword or tag) from the original item into the newly created items.

I'm attempting to implement this using ScriptRunner, but I haven’t found any clear examples or documentation on how to process a CSV file that’s attached to a work item.

Has anyone done something similar? I'd really appreciate:

• A sample script to get started

• Tips on accessing and parsing CSV attachments using ScriptRunner

• Or even suggestions for alternate approaches (e.g., using Jira REST API, Automation for Jira, external integrations, etc.)

Thanks in advance for any help or pointers you can provide!

[Vronik]

Hi

It may not help you, but if it gives you clues, I'll share it with you just in case.

https://community.atlassian.com/forums/Jira-questions/read-csv-fle-form-issue-attachment-using-scriptrunner/qaq-p/1314067

https://community.atlassian.com/forums/App-Central-discussions/How-to-read-csv-file-in-script-runner/td-p/1701649

https://community.atlassian.com/forums/Jira-questions/Create-Issues-in-bulk-automatically-from-CSV-attachment/qaq-p/1525945

https://community.atlassian.com/forums/Jira-questions/Issue-linking-via-CSV-using-a-single-Dependency-column/qaq-p/1116110

Regards