Hello, where i can see the delete function in 3 dots when deleting a ticket

[Kyle Ting]

[Fabio Racobaldo _Herzum_]

Hi @Kyle Ting and welcome,

you don't see "delete" in that menu because probably you have not delete permission in the related project permission scheme.

Hope this helps,

Fabio 

[Kyle Ting]

Hello, I am the one who created the project and set-up the jira.

[Fabio Racobaldo _Herzum_]

Please take a look to the project permission scheme and verify that you have "Delete Issue" permission. Even if you are project creator you could not have that permission

[Kelly Arrey]

As an aside, I think that deleting Jira tickets is generally considered to be a bad practice. It will break links if any exist anywhere, and if someone tries to follow such a link, they'll get a message something like "You can't get to this ticket - maybe it doesn't exist or maybe you just don't have permission". This in turn leads to jira administrators wasting time chasing false permissions problems. When you eventually conclude that the ticket has been deleted, then a whole other set of questions get asked starting with: "What was the actual question? What was the actual resolution of the question?" and so on and so on.

tl;dr - Closing the issue with an appropriate Resolution value and a comment is generally preferable to deleting an issue.