Our software is a cloud-based add-on and I am currently managing the client integrations in hubspot, however, I am finding there are definitely some limitations in doing so. I was thinking of using JIRA Project and/or Confluence to manage each client integration so I can track their individual requirements and add notes, etc. as the integration process moves along.
Has anyone used JIRA for these types of tracking before and if so, what have you learned are 'best practices' in doing so?
We do use JIRA for other projects so we are versed in this software.
Thank you in advance for any feedback.
