HTTPS - Proxying Jira via Apache or Nginx over HTTPS - Certificate Error

[Jagadish Babu G]

Hi,

We are trying to enable the HTTPS on the JIRA (on-premise) server.  Below is my server.xml configraiton.

server.xml:

<Server port="7005" shutdown="SHUTDOWN">
<Listener className="org.apache.catalina.startup.VersionLoggerListener"/>
<Listener className="org.apache.catalina.core.AprLifecycleListener" SSLEngine="on"/>
<Listener className="org.apache.catalina.core.JreMemoryLeakPreventionListener"/>
<Listener className="org.apache.catalina.mbeans.GlobalResourcesLifecycleListener"/>
<Listener className="org.apache.catalina.core.ThreadLocalLeakPreventionListener"/>

<Service name="Catalina">
<Connector relaxedPathChars="[]|"
relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
port="8080" protocol="org.apache.coyote.http11.Http11NioProtocol"
proxyPort="443" redirectPort="8443" proxyName="jira-test.mycompany.com"
maxHttpHeaderSize="8192" SSLEnabled="true"
maxThreads="150" minSpareThreads="25"
enableLookups="false" disableUploadTimeout="true"
acceptCount="100" scheme="https" secure="true"
sslEnabledProtocols="TLSv1.2,TLSv1.3"
clientAuth="false" useBodyEncodingForURI="true"
keystoreFile="D:\JIRA7\Application Data\JIRA\jira.jks" keystorePass="MyPassword" keystoreType="JKS" keyAlias="jira-test"/>

<!--
<Engine name="Catalina" defaultHost="localhost">
<Host name="localhost" appBase="webapps" unpackWARs="true" autoDeploy="true">

<Context path="/bis-jira" docBase="${catalina.home}/atlassian-jira" reloadable="false" useHttpOnly="true">
<Resource name="UserTransaction" auth="Container" type="javax.transaction.UserTransaction"
factory="org.objectweb.jotm.UserTransactionFactory" jotm.timeout="60"/>
<Manager pathname=""/>
<JarScanner scanManifest="false"/>
</Context>

</Host>
<Valve className="org.apache.catalina.valves.AccessLogValve"
pattern="%a %{jira.request.id}r %{jira.request.username}r %t &quot;%m %U%q %H&quot; %s %b %D &quot;%{Referer}i&quot; &quot;%{User-Agent}i&quot; &quot;%{jira.request.assession.id}r&quot;"/>
</Engine>
</Service>
</Server>

When we accessed the site http://localhost:8080, I get the below error. Can you help us troubleshoot the root cause of this issue? Please note that we do have the self-signed JKS file in the path.

Apache Tomcat/8.5.65: 

HTTP Status 404 – Not Found: The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.

Thanks,

[Fabio Racobaldo _Catworkx_]

Hi @Jagadish Babu G  and welcome,

based on your server.xml file the Base URL for your instance should be https://localhost:8080/bis-jira

Fabio