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Grey line suddenly disappeared from Sprint report

Anwesha Sarkar July 16, 2019

Can anybody help me to understand how the grey line got disappeared from Sprint report?

Past.PNG

Current.PNG

2 answers

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Mikael Sandberg
Community Champion
July 16, 2019

Hi @Anwesha Sarkar,

Welcome to the Atlassian Community.

The guideline disappeared because the sprint was started without any story points on your issues that is part of the sprint, or issues where added to the sprint after it was started. 

Anwesha Sarkar July 16, 2019

Thanks Mike for your reply. But Sprint started with storypoints on Tuesday, till Friday all good (1st pic) but suddenly on Monday I noticed this mess (2nd pic).

Mikael Sandberg
Community Champion
July 16, 2019

If you look at the second chart, you can see that the sprint started with zero points (maybe someone moved all the issues out of the sprint), then issues where added and that is the spike. Your guideline is down at to bottom on the x-axle.

Anwesha Sarkar July 16, 2019

Yes Mike you are correct. Someone moved all issues out of the sprint and then added them back. It happened for all past closed sprints as well. How do I know who did it? I tried to check history of the individual issues but could not figure out.

Mikael Sandberg
Community Champion
July 16, 2019

Check who changed the sprint field on the individual issue, it is part of the history, that should tell you who moved them out of the sprint.

Anwesha Sarkar July 16, 2019

Can somebody delete their name from history as well? I don't see change in "Sprint" field after Tuesday when sprint started.

Mikael Sandberg
Community Champion
July 16, 2019

No, the history cannot be changed from within Jira.

Anwesha Sarkar July 17, 2019

I took one day to research who did it, but could not find it.

Now, if I want to go back and want all issues to be shown as added before sprint started what can I do?

Actually I don't want to see asterisk against all issues in my current sprint.

Mikael Sandberg
Community Champion
July 17, 2019

The only way around it is to create a new sprint, close the current one and move the issue to the new sprint and start it. That will add the guideline back and also remove the asterisks.

Anwesha Sarkar July 17, 2019

Thank you for your reply Mike.

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Anwesha Sarkar July 17, 2019

I took one day to research who did it, but could not find it.

Now, if I want to go back and want all issues to be shown as added before sprint started what can I do?

Actually I don't want to see asterisk (*) against all issues in my current sprint.

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