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Gitlab - Adding namespace - 403 error

Pedro Rolo
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June 9, 2023
Connecting Jira through " Gitlab (SaaS)" using the "Gitlab for Jira" setup steps outlined fails at the "Add namespace" step after selecting a Gitlab group.
Steps to reproduce
  1. setup fresh gitlab
  2. create a sample group & project
  3. setup a jira cloud instance
  4. follow https://docs.gitlab.com/ee/integration/jira/connect-app.html to install the "GitLab for Jira" app in jira (both the upload & private marketplace option fail)
  5. try linking the namespace in the jira app (see screenshots further below)
What is the current bug behavior?
when clicking on the "Link" button in the "Gitlab for Jira" "Add namespace" window, the action fails with "Failed to link namespace. Please try again." (403 error from server)
What is the expected correct behavior?
when clicking on the "Link" button in the "Gitlab for Jira" "Add namespace" window, the namespace should be linked.

2 answers

0 votes
EG January 2, 2024

4 months later, I tried and it worked by itself. I didn't change anything. Maybe, it was a bug... 

0 votes
EG August 14, 2023

Hi, this issue still not resolved? I have the same issue

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