Getting "something went wrong" when trying to download logs of an app.

[Sagar Gujarati]

PFA screenshot of the issue I am facing while installing an apps logs.
The app is in development phase but is deployed to production and I am able to install it successfully. When I try to access logs, I am continuously facing above issue.

[Jack Brickey]

Hi @Sagar Gujarati , welcome to the Community. What app is this exactly? Have you reached out to the vendor?

[Sagar Gujarati]

@Jack BrickeyCurrently this app is in development phase and I want to share the app with some users for getting initial feedback and for QA. I created an installation link from the developer console to share it with the users. But the users are not able to access the logs from the connected app section.