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  • Getting "EOFException: SSL peer shut down incorrectly" when trying to test outoging smtp settings after updating SSL Cert

Getting "EOFException: SSL peer shut down incorrectly" when trying to test outoging smtp settings after updating SSL Cert

Jared L Jenkins
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April 29, 2015

I have verified the certificate is working on the mail server and have verified that TLS is enabled and but when TLS is enabled on the SMTP Settings it gives the above error.

 

JIRA V6.3.13

 

Please help if you have seen this before.

2 answers

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Gerald Byrket
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December 3, 2015

JIRA V7.1.0-OD-02-025

 

We recently changed our SSL on our exchange server and we get

Unfortunately JIRA couldn't connect to the mail server. Here is what the mail server said: "SSL peer shut down incorrectly" Check out our troubleshooting docs for help resolving the issue.

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Gary Davis
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August 3, 2015

I recently changed the SSL certificate on my mail server and am now getting this same error.  Did this ever get resolved?

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