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Getting error while closing ticket "Issue Type 8 is not a sub task but parent is specified"

Getting error while closing ticket "Issue Type 8 is not a sub task but parent is specified"

We are getting error while closing an issue in JIRA:

"Issue Type 8 is not a sub task but parent is specified"

2 answers

0 votes

Hi Nic,

We are getting the error like above screen shot.

We haven't done the changes via import or external call.

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0 votes

It sounds like you are doing this update via an import or external call, or you have a post-function that is trying to do something odd with it.

Could you tell us how you are doing this update?

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image2017-3-6 16:3:32.png

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Ahh, ok, I was afraid of that. You have a broken issue, it's damaged in the index and probably in the database.

First, try re-indexing the project, then run the "integrity checker" and fix any problems it finds. Then try again and let us know.

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