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Getting error: The Atlassian Marketplace server is not reachable JIRA Software 7.2.7

Sascha Jakusin
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June 25, 2018

I can access the online Marketplace within the JIRA Installation it keeps telling me:

The Atlassian Marketplace server is not reachable. Available application updates will not appear on this page. Learn more

 

This is the error Log:

2018-06-25 12:16:26,648 http-bio-8443-exec-3 WARN masteruser 736x731x1 1xe5tdy 10.10.10.121 /plugins/servlet/applications/versions-licenses [c.a.u.application.marketplace.ApplicationMarketplaceQueriesImpl] Marketplace product query failed: com.atlassian.marketplace.client.MpacException: javax.net.ssl.SSLException: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty

 

This is what I did sofar:

 

1.) checked Permissions on cacerts

2.) added this https://confluence.atlassian.com/jirakb/checking-ssl-keystore-for-imported-certificates-639238418.html 

3.) ping DNS Name from Server "marketplace.atlassian.com" ( No Problem its reachable)

 

I am lost could anyone let me know where the issue might be ?

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