Getting Error communicating with Jira - Field cannot be set.

[Shah]

Hello,

I have a confiform which takes user input and creates JIRA ticket.

Some users are able to submit confiform successfully, but some users are getting below error message once hit 'Submit' button. 

com.atlassian.sal.api.net.ResponseException: Error communicating with Jira, {"errorMessages":[],"errors":{"summary":"Field 'summary' cannot be set. It is not on the appropriate screen, or unknown.","description":"Field 'description' cannot be set. It is not on the appropriate screen, or unknown.","priority":"Field 'priority' cannot be set. It is not on the appropriate screen, or unknown."}}

Any suggestion? 

[Alex Medved _ConfiForms_]

Hi @Shah 

Most probably the user submitting the form has no permissions to create issues in a given project / issue type.

Unfortunately, this is the message Jira usually reports in such scenarios

Alex

[Shah]

Thanks Alex for your prompt response. I will revisit permissions.