Getting Connection timeout when I am trying to integrate jira using java application

[kudumula.yugandhar.reddy]

I am facing below issue when I try to integrate our java application with jira. Could you please help me 

Error fetching Jira details: I/O error on GET request for "https://morganstanley-wm-dev.atlassian.net/rest/api/3/issue/PLAYTEST-1": connect timed out; nested exception is java.net.SocketTimeoutException: connect timed out
 

[Trudy Claspill]

Hello @kudumula.yugandhar.reddy 

Welcome to the Atlassian community.

In a browser where you are already logged in to the Jira system, can you open a new tab and paste that same URL and get a successful response?

If so then I recommend that you contact your Jira administrators and ask them about this. They will likely need to involve the team that manages the network for your environment. There could be something in the network configuration that is causing the problem.

[kudumula.yugandhar.reddy]

Hi @Trudy Claspill 

Thanks for the response. our application not able to connect with Jira cloud directly so used proxy to connect. It's working fine now.