Getting 403 - forbidden error while generating CSV report having more than 1000 issues, Any Solution

[aishwarya joshi]

Issue occurs only when there are more than 1000 issues. Otherwise it works well.

[Nic Brough -Adaptavist-]

You can't export more than 1,000 issues because the system is locked down to prevent you "denial of service" attacking it with downloads.  Going over 1000 can render a Jira unusable for others.

Vasiliy has given you the right doc for multiple exports over 1,000 issues.

[aishwarya joshi]

Hello Nic,

I had gone through that link but opening new tab only it is giving error i.e. we are unable to change the url for start issue no.

[Nic Brough -Adaptavist-]

What are you doing differently to the doc?

[aishwarya joshi]

Hello Nic,

There is issue while generating first 1000 issue report so we can't proceed further. And when we click on export to CSV(Current Field OR All Field) for generating report it is giving 403- Forbidden error. Do we need any technical changes as recent;y we upgraded our JIRA server version  7.6

[Vasiliy Zverev]

I am not sure, but it could have the same cause like this one: https://confluence.atlassian.com/jirakb/export-more-than-1000-issues-to-excel-from-issue-navigator-in-jira-cloud-779160811.html 

[aishwarya joshi]

Hello Vasiliy,

The link that you have provided says -

Looks like we’re off the beaten track

They say that all roads, lead to Rome.

But we’ve lost our way, so let’s try going home.

Head to our documentation homepage that does exist.

Please help.

[Vasiliy Zverev]

Hm, it seems my mystake:

https://confluence.atlassian.com/jirakb/export-more-than-1000-issues-to-excel-from-issue-navigator-in-jira-cloud-779160811.html