Get "Filter for this gadget could not be retrieved" error in Jira Dashboard" but filter is open

[Adelaide LEBLOND]

Hi,

My dashboard shows "Filter for this gadget could not be retrieved" but the filters are opened to my group. 

FYI I can't be this: https://support.atlassian.com/jira/kb/filter-for-this-gadget-could-not-be-retrieved-error-in-jira-dashboard/https://support.atlassian.com/jira/kb/filter-for-this-gadget-could-not-be-retrieved-error-in-jira-dashboard/ 

Is there anything else to check? 

Cheers

[Marc -Devoteam- · Accepted solution]

Hi @Adelaide LEBLOND 

Check the filter used in the gadget, is this a personal filter, is this filter shared and to who, is the filter owner no longer active or has the filter been deleted?

[Adelaide LEBLOND]

We figured it out, there was a filter in the filter and THAT filter was private! 
Thanks for checking Marc!