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Flagging issue across instance

Gary Baugher May 12, 2022

Hello!

Been working on an issue for the last couple days that seemingly cropped up out of no where. Flagging is no longer working in our instance. When attempting to we receive this error:

 Capture.PNG

I've found some documentation here: https://confluence.atlassian.com/jirakb/flagging-an-issue-does-not-work-1047556650.html

However this was not the fix as the properties for the effected statuses DO NOT have any current properties tied to them. I've attempted to manually add the property then remove it just to test that out, no dice. Dug around in workflows, workflow schemes, issues, etc etc. And everything has stonewalled me. Any insight would be fantastic as I seem to be at my wits end!

1 answer

0 votes
John Funk
Community Champion
May 12, 2022

Hey Gary,

How are you trying to set the Flag - with a right click on the card? Or within the card directly? 

You might try adding the Flagged field to the screen(s) used by the project. 

Gary Baugher May 12, 2022

Trying both yields the same results. I will attempt to add the flagged field to the associated screens to see if we have any luck.

Gary Baugher May 12, 2022

After adding the flagged field to a screen used by the project and un-hidding it, still running into the same issue as shown above.

John Funk
Community Champion
May 12, 2022

What type of project is this? Company-managed? Team-managed? 

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