Find out all users that have interacted in a project

[Nihar Sharma]

Hello - I'm hoping to get some help with Jira Cloud Standard. 

I'm currently trying to report on various projects to find out who has interacted with a specific project. I understand third party plug-ins help with monitoring this on an on-going basis. However, I'm trying to see which users had performed following actions in a project and compile list of those users for each project

-Reporter
-Assignee
-Last Updated
-Made Comment 

Is it possible to get information for each of the projects so I'd be able to prepare a list of users for each of the project and can validate with the business staff. 

Thanks

[Natalia_Kovalchuk_SaaSJet_]

Hi @Nihar Sharma!

Jira does not have an easy way to view all users involved in a particular project and the activities they have performed. 

It is possible to use JQL to get the part of the info you need, for example:

1. project = DEVS and reporter IS NOT EMPTY - it shows all work items with reporters in the project.

2. project = DEVS and assignee IS NOT EMPTY - it shows the list of work items in a specific project with assigned users.

However, using JQL, you can't see who made updates or comments within a specific period. It also won’t show you when these actions happened.

In your case, I can recommend you try Issue History for Jira app from SaaSJet team. Using it, you can get a detailed report of all changes to the specific projects in Jira. 

You will see who made changes, left comments, or updated any work item across a project and when it happened.

Issue History for Jira app records:
✅ Reporter, assignee, and all the needed field updates.
💬 Additions, edits, and deletions related to work items' comments.
🕒 Exact date and time of each update and the users responsible for that. 

The reports may also be exported into Excel, CSV, or PDF. 

Using Issue History for Jira, you can easily get a report on Reporter, Assignee, Last Updated, and Comment changes related to the specific project. For example: 

Hope this will be helpful for you!

[Nihar Sharma]

Thank you Natalie, we're trying to report this without a plug-in though and we had considered JQL option but it would be very time consuming given the large set of projects. Appreciate your input

[Anwesha Pan (TCS)]

Hi @Nihar Sharma 👋🏼

✨ Welcome to the community & thanks for your question.

To answer your question, you can Add an "Issue Statistics" gadget to a Jira dashboard. Configure it to use your project filter and select fields like "Assignee," "Reporter," "Creator," or "Commenter" to see a breakdown of users who have interacted in these roles. 

This provides a summary of users involved in different aspects of issues. These would be the steps:

1 - In your issue navigator page, create a filter to return all the issues from your project

2 - Navigate to your dashboard and add a new Issue statistics gadget, selecting the field you want to get the users from (Assignee, reporter, etc):

3 - The list of users will appear in the left column

I hope this help 🙂

Thanks,
Anwesha

[Nihar Sharma]

Thanks Anwesha, is it possible to export this information by project? 

[Gor Greyan]

Hi @Nihar Sharma

For the Reporter and assignee, it is possible I think like this.

Reporter

project = "PROJECTKEY"

Then, in the Issue Navigator, make sure to display the Reporter column.
You can export to CSV (Issues → Export → CSV (All fields)) and collect all unique reporters per project.

Assignee

project = "PROJECTKEY"

Add the Assignee column to your search results, and export to CSV if you want a list of unique assignees per project. This only shows the current assignee. Jira Cloud Standard doesn’t show historical assignees (users who were assigned in the past) without using the API or an add-on.

Last Updated

This field isn’t available in Jira’s standard interface or JQL.
To get the person who last changed an issue, you need to use the Jira Cloud REST API and extract the last entry in each issue’s change history (the changelog).

GET /rest/api/3/issue/{issueIdOrKey}?expand=changelog

 Commenters

Jira’s built-in JQL cannot return who commented on an issue.
You can get this information only via the API, using the comment field.

API endpoint example:

GET /rest/api/3/issue/{issueIdOrKey}?fields=comment

[Nihar Sharma]

Thank you, this helps but unfortunately we're working with large project set so I'm trying to get an output of each project and list of all staff that have any interaction - assigned, reported, etc. 

[Gor Greyan]

@Nihar Sharma

Got it, but I think Jira does not have such an easy way to view the mentioned criteria and their activities.