Filters with "updated in the last 7 days", returns Issues where only Confluence was updated

[Sharon Meyler]

We use filters with "updated in the last 7 days", but it shows Issues which were not themselves updated - only the Confluence Page where they are mentioned was updated. 

Is there a way to exclude Confluence updates?

[Bill Sheboy]

Hi @Sharon Meyler 

Do you mean a JQL filter on issues or something else?

And if you mean a JQL filter, please show the filter you used.  That may help the community to offer suggestions.  Thanks!

Kind regards,
Bill

[Sharon Meyler]

We are using Classic view, using the filed "updated Date" and filtering for the last 7 days.

In JQL it would be:

updated >= -7d 

[Bill Sheboy]

Thanks, Sharon.

That JQL should work, although it potentially could include lots of issues from all of the projects.

When you look at an example issue which you believe was not changed, and examine the history, do you observe any changes?

[Sharon Meyler]

The only change that is in the History is in relation to a Confluence Page where the Issue is mentioned:

"A.N. Other updated the RemoteIssueLink2 days ago
This issue links to "Page (Confluence)"

So Jira sees the Confluence update as an Issue update. This is the problem.

[Bill Sheboy]

Yes, and others agree.  There is an open suggestion to add Confluence updates to the linkedIssue() function for JQL to support including/excluding such changes by the updated link type.  This one is 9 years old, so hasn't moved much: https://jira.atlassian.com/browse/JRACLOUD-35699

A work-around would be to investigate marketplace addons for JQL which support better filtering.  I recommend confirming with any vendor that their tool can do this, perhaps during a trial period.