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Filters and search failing after upgrade to 7.12.1

Jason Wagner
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September 13, 2018

After upgrading from 6.3 to 7.0 then to 7.12.1 the filters and search functions no longer work. Accessing a filter or performing a search results in:

'"-->>]]> ERROR OCCURRED

the page then redirects to a 500 "Sorry, we had some technical problems during your last operation"

Any suggestions on how to fix?

 

RESOLVED - problem was caused by an add-on that was not supported in the new version.  

1 answer

0 votes
Alexis Robert
Community Champion
September 13, 2018

Hi @Jason Wagner

 

this looks like exactly the issue described in this kb, you might want to have a look at the suggested workaround to fix it.

 

Let me know if it works, 

 

--Alexis

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