Filter for assigned and unassigned tasks

[Lilia Gyurova]

Hello Everyone,

I want to create a filter to show how many tasks each member of the team has assigned, and how may tasks remain unassigned.

User 1 - # tasks

User 2 - # tasks

User 3 - # tasks

Unassigned  - # tasks

Assignee in (user 1, user 2, user 3, empty) as well as

Assignee in (user1, user2, user 3) AND assignee is EMPTY  is not working...

Thank you in advance!

[Walter Buggenhout · Accepted solution]

Hi @Lilia Gyurova and welcome to the Community!

First of all you should create a filter to retrieve all the issues for your team. How you should do that, depends on how your issues are organised for your team. Suppose all (open) issues are in a single Jira project, then this is a good example:

Project = "Your team's project" AND resolution = Unresolved

If your team works across multiple proijects, you could do something like this:

Project in ("Project A", "Project B") AND resolution = Unresolved

If other people are working in the same project(s) as your team and you only want to retrieve the issues assigned to your team as well as unassigned issues, you should do something like this:

Project = "Your team's project" AND (Assignee in (user1, user2, user 3)
OR assignee is EMPTY) AND Resolution = Unresolved

Notice the OR instead of AND in comparison to your initial query.

Save your filter and then use a gadget on a dashboard to visualise the number of tickets by assignee.

Hope this helps!

[Lilia Gyurova]

Thank you very much! It worked:)