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Filter display changed - clicking on a ticket opens it in a side bar - any way to roll back?

Dd
Contributor
June 14, 2026

Hi,

Since yesterday,  the filter view behavior changed, and I cannot change it back. When I get the list of tickets and click on a ticket it is opened in a useless sidebar on the right hand.

I must get back to the previous behavior where clicking on a ticket opens the ticket and I get the up/down arrows and the back button.

All the responses I found online mentioned changing the view property - there is no option for that (unless I'm completely missing it or it is well hidden).

Thanks

3 answers

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Dd
Contributor
June 15, 2026

Got a response from Atlassian:  This is the new Glance panel feature, and they are checking if it can be disabled.

Honestly, I don't understand WHY the created a different flavor of the DETAILED view...

Closing the ticket

0 votes
Dd
Contributor
June 15, 2026

Got a response from Atlassian:  This is the new Glance panel feature, and they are checking if it can be disabled.

Honestly, I don't understand WHY the created a different flavor of the DETAILED view...

Closing the ticket

 

0 votes
Carlos Garcia Navarro
Community Champion
June 14, 2026

Hi @Dd ,

Are you in the List view or the Detail view? I haven't seen any recent changes to that behavior.

If you click the issue key (for example, ABC-123) rather than the summary, Jira should open the full issue view instead of the side panel. Would that work for your use case?

Screenshot 2026-06-15 at 12.45.29 AM.png

Screenshot 2026-06-15 at 12.46.14 AM.png

 

Dd
Contributor
June 15, 2026

Just learned - it's a new feature called glance 

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