Field "reporter" of type "user" is not supported - Power Automate Jira Connector

[Parmveer Singh]

Hi Guys
Could you please help me with this JIRA connector issue for Power Automate. The goal is when a user submits a Microsoft Form, that response creates a task in the JIRA. 

[chad_leblanc]

So I have been playing with this issue for the last few months and I believe the issue stems from a permission setting.

You need to not be a project owner or admin on the project you are trying to set this to AS WELL as removing the Reporter field from the lay out.

It's a pain and I really wish that it would be fixed, but it probably will not.

My admin and I have come up with a small work around...we use an API key from a Service account that will never touch the project and we do not give it the permissions - make that API the one we connect with and should work just fine (note, we are still working with IT to get that account serviceable due to the email restriction) 

[Amit Bhola]

Here is the detail answer: Problems using Jira V3 - Power Platform Community (microsoft.com)

[Gavin McMenemy]

This link is dead and we're getting the same issue. How do we get detailed support on this issue?

[Josh Fairchild]

@Gavin McMenemy here with the same issue. Have you made any headway?

[Gavin McMenemy]

Hey @Josh Fairchild

YES! 

I made the Reporter field Optional - and it worked. And it doesn't seem to have had any major impact on how we record the issues in backlog. (I assume you're the admin so do the following)

Click the Cog
Select Issues
Select Field Configurations
Select your Field Configuration (we're just using the Default Field Configuration)
Search for the Reporter Field
Click to make Optional 
See image: Click the word in the red circle. I know it says Required but that's because it's "click to make Required".
  

[Gavin McMenemy]

I wish this was much better documented. I don't really care who documents it but someone should.

[Josh Fairchild]

@Gavin McMenemy thanks for the info. I think we may be limited since we're working on a company managed project. I did end up looking into using HTTP and manually making the API call to the JIRA endpoint. I've got it up and running with no issues. 

[Andrew Liddle]

It looks like for team-managed projects, reporter is required and you cant make it optional.   As I’m just using it for a simple task list i can just remove the reporter field.

[Jeremy G Barden]

Same issue. Hey Jira, please help!

[Amit Bhola]

Hope you find it useful

Problems using Jira V3 - Power Platform Community (microsoft.com)

[David Bacon]

We have the same issue. Keen to find a solution.