Failed to retrieve space data

[Veronica Delegencia]

Hello,

Can you please help - the project that I am an admin to, suddenly isn't working in our Slack Workspace and when I checked in our dashboard it's saying that it failed to retrieve space data.

I can still see the previous tickets and stuff and also the project but when it comes to the settings, I can't seem to access it. It's the same if I checked the "Slack Integration" and it gives me the following error message:

Jira error: something went wrong while getting project connection list

Error ID: 0fbf6c70-065b-11f1-b1e2-61d177eaf351

Client-side error

Client-side error. Error ID: 49536796a4eb4e8cbd5d281c19d7cf64. Please reload the page or try again later

[Marc -Devoteam-]

Hi @Veronica Delegencia 

How is the connection setup, via API

It can be the API key has expired.

What if you disconnect and reconnect slack with Jira?