We are receiving the following error message in Jira
Failed to Retrieve User
557058:59b0ffa4-aa89-4dc3-a2bd-15a140af1855
557058:8d76e200-5590-4414-8645-005a4cc27b43
5b33a6277ec24a2f77ba4ceb
What does this mean and can someone provide guidance on how to resolve?
thanks!
Hi Kim,
Sorry to hear about this error. However there is currently an active incident that is being tracked around this problem. More details in https://jira-software.status.atlassian.com/incidents/mvpxzprry967
I would recommend subscribing to that event as this will be a quick way to get updates on this problem. Once resolved that incident will be updated to reflect this state.
Sorry again for the inconvenience here.
Andy
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thank you! appreciate your help!
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