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as already suggested, you should be able to include comments using the All Fields option. The downside is - if I remember correctly! - that this will create one column per comment, which might not quite be what you are after.
As an alternative, there's a number of apps available on the Atlassian Marketplace that provide better comment-exporting capabilities. E.g., you may want to have a look at the app that my team and I are working on: JXL for Jira.
JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a long list of so-called smart columns that aren’t natively available, including all comments (along with many other comment-related columns).
With the all comments column, you can easily view, sort, and filter by the latest comment directly in JXL, and get all comments into an Excel/Sheets export in just one click:
I should add that JXL can do much more than the above: From support for configurable issue hierarchies, to issue grouping by any issue field(s), sum-ups, or conditional formatting.
As noted before, there'll be other Marketplace apps that can help with this, too. You may already know that you can trial any app for free for 1 month, and depending on the size of your size, it may be free forever.
Any questions just let me know,
Best,
Hannes
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