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  • Experiencing issues with the Jira API where I am getting empty result sets, but with no errors

Experiencing issues with the Jira API where I am getting empty result sets, but with no errors

dmiranda
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January 16, 2026

I am experiencing issues with the Jira API where I am getting empty result sets, but with no errors (200 OK).  I even regenerated the API token to no avail.  I am a project admin to my project, but when I call my permissions for browsing projects, I get the following:

        "BROWSE_PROJECTS": {
            "id": "10",
            "key": "BROWSE_PROJECTS",
            "name": "Browse Projects",
            "type": "PROJECT",
            "description": "Ability to browse projects and the issues within them.",
            "havePermission": false
        }

2 answers

0 votes
Sunny Ape
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January 16, 2026

Hello @dmiranda 

The response from the REST API is most like just telling you the truth.

Just because you are the Administrator of a Project(s) (you have access to the Project(s) Settings to manage workflows, components, versions, roles, etc.) does not automatically mean you also have permission to view (browse) and / or edit what's inside that Project(s) (the Work Items, the Boards, the backlog, etc etc). The two roles / permissions are intentionally separate and you are probably just observing the expected behaviour.

I recommend that you spend some time reading the related documentation, such as:

As @Trudy Claspill  has said, you need to advise which specific API endpoint you used and what the actual request was and any parameters you used. You might have confused getting your Global BROWSE_PROJECTS permissions versus getting a Project specific BROWSE_PROJECTS permission.

0 votes
Trudy Claspill
Community Champion
January 16, 2026

Hello @dmiranda 

Welcome to the Atlassian community.

What endpoint are you calling? What parameters/payload are you providing tto the endpoint?

Can you provide links to any documents you used for reference?

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