Exception: Uncaught ReferenceError: Calendar is not defined

[Marvin Labis]

Hi I have encounter this errors when I browse my "Board" tab on my menu.

• • Exception: Uncaught ReferenceError: Calendar is not defined
  • Resource: https://jira.renaltracker.com/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-edv4do/73011/b6b48b2829824b869586ac216d119363/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js
  • Line: 3
  • Column: 1
• • Exception: Uncaught Error: No jira/moment
  • Resource: https://jira.renaltracker.com/s/fb8ba51be287d46c9d8fddc894629006-CDN/-edv4do/73011/b6b48b2829824b869586ac216d119363/37349e9a9cbfc01728a437b4360de3e8/_/download/contextbatch/js/_super/batch.js?locale=en-US
  • Line: 19
  • Column: 1882
• • Exception: Uncaught TypeError: Cannot read property 'init' of undefined
  • Resource: https://jira.renaltracker.com/secure/RapidBoard.jspa?rapidView=1&useStoredSettings=true
  • Line: 138
  • Column: 33
• • Exception: Uncaught TypeError: Cannot read property 'Sidebar' of undefined
  • Resource: https://jira.renaltracker.com/secure/RapidBoard.jspa?rapidView=1&useStoredSettings=true
  • Line: 301
  • Column: 455

[Shannon S]

Hello, Marvin.

1. What version of Jira are you running?
2. Could you let me know when this started happening? Has it worked fine in the past?
3. What changes were made prior to the problem?
4. Is it reproducible in all browsers (IE, Chrome, Firefox) using normal and incognito browsing mode?
5. Is it affecting all users or some users?
6. Is the problem occurring also when you access JIRA directly on the server through http://localhost:<port> i.e bypassing all the proxy settings?
7. Could you enable JIRA Safe Mode, to see if the same problem is still occurring? JIRA Safe mode will temporarily disable all user-installed plugins. Hence, you might want to schedule it during a maintenance window. This test will help us rule out if any of installed plugin causes this problem.
8. Please run the following SQL queries in your database and provide me with the result, preferably in table format.

   select * from fieldconfigscheme where description like '%<script%' OR description like '%<SCRIPT%';
   select * from customfield where description like '%<script%' OR description like '%<SCRIPT%'; 
   select * from customfield where description like '%javascript%' OR description like '%html%' OR description like '%css%';
   select * from fieldconfiguration where description like '%javascript%' OR description like '%html%' OR description like '%css%';

   Thank you for your help! 

   Regards,

   Shannon