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Errors when trying to import a very basic CSV file

Maxine Freedman-Thompson
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December 5, 2025

Hello

I'm trying to import 43 new stories into an existing Space using a CSV file. I have set the CSV delimiter to ';' and mapped the three fields, but keep getting the same errors, as shown below:
Import errors.jpg

This is a sample of the data I'm trying to import:

Sample CSV.jpg

Any advice please šŸ™

1 answer

0 votes
Trudy Claspill
Community Champion
December 5, 2025

Hello @Maxine Freedman-Thompson 

Welcome to the Atlassian community.

The CSV file needs to use a comma as the delimiter, not a semi-colon. Have you done something to tell Jira that you are using a semi-colon instead? I did not find a way to do that (yet).

 

Into what type of space are you trying to import the data? Get that info by clicking on the ... next to the space name in the panel on the left. The type information is at the bottom of the pop-up.

Screenshot 2025-12-05 at 8.59.53 AM.png

 

What is the field mapping that you have set up for this import?

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