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Errors in mail logs Read timed out

Andrey Ivanov
Contributor
February 12, 2025

Screenshot 2025-02-12 151948.pngHello, I have mail connected to my JSM project, I constantly see the Read Timed Out error in the mail connection logs, it doesn’t seem to affect the work, but I’m interested to know what it is? Jira Data Server

1 answer

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Brant Schroeder
Community Champion
November 2, 2025

@Andrey Ivanov We had this on our data center instance and it was caused by our exchange server not completing the first request prior to receiving the second request.  Thus the first request is a success and then the second one failing.  

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