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Error while displaying a table

vlacour97 March 31, 2018

When I want to display the table of my project, I have this error that appears. Would someone have a solution quickly?
Thank you in advance.

PS: I'm French

 

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details
Exception: Uncaught TypeError: Cannot read property '1' of null
Resource: http://#DOMAIN_NAME#/s/9cffb30419181df41992aa53f07a2692-CDN/s64t2o/78001/b6b48b2829824b869586ac216d119363/fa15fc6016ad30471688941a28c0d801/_/download/contextbatch/js/_super/batch.js?locale=fr-FR
Line: 490
Column: 336
Environment
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36

Stack trace
TypeError: Cannot read property '1' of null
at http://#DOMAIN_NAME#/s/9cffb30419181df41992aa53f07a2692-CDN/s64t2o/78001/b6b48b2829824b869586ac216d119363/fa15fc6016ad30471688941a28c0d801/_/download/contextbatch/js/_super/batch.js?locale=fr-FR:490:336
at Function.l (http://#DOMAIN_NAME#/s/9cffb30419181df41992aa53f07a2692-CDN/s64t2o/78001/b6b48b2829824b869586ac216d119363/fa15fc6016ad30471688941a28c0d801/_/download/contextbatch/js/_super/batch.js?locale=fr-FR:491:35)
at Object.getIssueCountLabel (http://#DOMAIN_NAME#/s/d2b28a50a36898b21aec12339412f0d7-CDN/s64t2o/78001/b6b48b2829824b869586ac216d119363/a3d9fe169f53c5d30acfa8e4c7a2f087/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,jira.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,-_super/batch.js?agile_global_admin_condition=true&hc-enabled=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&jira-nps-enabled=true&locale=fr-FR&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:6650:315)
at Object.getSwimlaneTitle (http://#DOMAIN_NAME#/s/d2b28a50a36898b21aec12339412f0d7-CDN/s64t2o/78001/b6b48b2829824b869586ac216d119363/a3d9fe169f53c5d30acfa8e4c7a2f087/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,jira.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,-_super/batch.js?agile_global_admin_condition=true&hc-enabled=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&jira-nps-enabled=true&locale=fr-FR&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:6650:420)
at http://#DOMAIN_NAME#/s/d2b28a50a36898b21aec12339412f0d7-CDN/s64t2o/78001/b6b48b2829824b869586ac216d119363/a3d9fe169f53c5d30acfa8e4c7a2f087/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,jira.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,-_super/batch.js?agile_global_admin_condition=true&hc-enabled=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&jira-nps-enabled=true&locale=fr-FR&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:11326:2257
at Array.forEach ()
at Function.b.each.b.forEach (http://#DOMAIN_NAME#/s/9cffb30419181df41992aa53f07a2692-CDN/s64t2o/78001/b6b48b2829824b869586ac216d119363/fa15fc6016ad30471688941a28c0d801/_/download/contextbatch/js/_super/batch.js?locale=fr-FR:973:141)
at Object.o.renderSwimlanes (http://#DOMAIN_NAME#/s/d2b28a50a36898b21aec12339412f0d7-CDN/s64t2o/78001/b6b48b2829824b869586ac216d119363/a3d9fe169f53c5d30acfa8e4c7a2f087/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,jira.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,-_super/batch.js?agile_global_admin_condition=true&hc-enabled=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&jira-nps-enabled=true&locale=fr-FR&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:11326:1993)
at Object.o.show (http://#DOMAIN_NAME#/s/d2b28a50a36898b21aec12339412f0d7-CDN/s64t2o/78001/b6b48b2829824b869586ac216d119363/a3d9fe169f53c5d30acfa8e4c7a2f087/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,jira.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,-_super/batch.js?agile_global_admin_condition=true&hc-enabled=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&jira-nps-enabled=true&locale=fr-FR&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:11326:1306)
at Object.g.renderPoolAndDetailView (http://#DOMAIN_NAME#/s/d2b28a50a36898b21aec12339412f0d7-CDN/s64t2o/78001/b6b48b2829824b869586ac216d119363/a3d9fe169f53c5d30acfa8e4c7a2f087/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,jira.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,-_super/batch.js?agile_global_admin_condition=true&hc-enabled=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&jira-nps-enabled=true&locale=fr-FR&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:11660:1560)

 

1 answer

1 accepted

0 votes
Answer accepted
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 2, 2018

Hi Valentin,

This particular error is a known issue for Jira Software instances that are running in a default language other than English.  Please see the bug ticket https://jira.atlassian.com/browse/JSWSERVER-15185 for more details.

While I believe there is a long term fix planned for the Jira 7.9.0 release, in the meantime the current work-around is suggested to set the default language of Jira back to English for the time being.   I realize this is not an ideal work-around, but it should at least allow your boards to display correctly until such time that a proper fix can be released.

Andy

vlacour97 April 3, 2018

Thanks a lot for this answer Andrew
My problem is now solved even though I would prefer to keep my interface in French :/ 

Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 3, 2018

My apologies, Valentin.  I agree you should not have to change the language to fix the problem here.   And please understand, we don't see that as the solution here, this is just a work-around.  I know this will be fixed in an upcoming release of Jira.  Please watch the bug ticket for updates as to when this is released.  https://jira.atlassian.com/browse/JSWSERVER-15185

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