Error when creating a new Jira site — Issue ID: 69204ab2b417436e8433593d651f3ea6

[AlexeySergeevich]

Hello!
I'm trying to create a new Jira site, but I keep getting the following error:

"Something went wrong on our end. Please try again. If this keeps happening, contact support.
Issue ID for Atlassian use: 69204ab2b417436e8433593d651f3ea6"

I've tried several times and from different browsers, but the issue persists.
I'm currently on a free plan, so I can't contact Atlassian Support directly.

Could someone please help me understand what's causing this error and how I can resolve it?

Thank you!

[Tinker Fadoua]

Welcome to the Atlassian Community @AlexeySergeevich !

Are you still experiencing the same problem? Please confirm so we can involve someone from Atlassian.

Best,

Fadoua