Error when creating Feature or Task: "You must select Parent for created Issue"

[ibtissem cherni]

When trying to create an Epic issue in Jira, I receive the following error response:

HTTP 400 Bad Request
{"errorMessages":["You must select Parent for created Issue"],"errors":{}}

The issue type I’m creating is Epic, and I’m not specifying any parent field, since Epics normally shouldn’t have a parent issue.

Could anyone please help me understand:

Is there any configuration or issue type hierarchy change that could cause this behavior?

How can I create an Epic successfully through the API without providing a parent?

Thanks in advance for your help!

[Marc -Devoteam-]

Hi @ibtissem cherni 

Welcome to the community.

As @Duc Thang TRAN mentions, the parent field is mandatory on creating an Epic.

Your call you are making in the API doesn't contain a value for the field Parent.

The reason why you get this message is related to the create condition on the workflow or related to the Field Configuration, used in the Field Configuration scheme used by the project.

The parent field is then set to required in the Field Configuration that is used by the work item Epic.

[Marc -Devoteam-]

Hi @ibtissem cherni 

based on your feedback you need to clone the workflow you have, remove the validator in that workflow on the create step. second then update the workflow schema, add the new workflow and assign this to the Epic type.

Now the Epic type still uses the same workflow as all other types, but the validation for the parent field is now not required for an Epic.

[Duc Thang TRAN]

Hello @ibtissem cherni 

I think this error occurs because the parent field of your issue type is required when creating the ticket (either on the create screen or during the workflow transition validation).

For me it  come from a workflow condition, perhaps your Epic shares the same workflow with another standard issue type that requires a parent during creation.

BR,

[ibtissem cherni]

Thanks a lot for your reply!

Just to clarify — we have an integration with Jira Cloud, and we’re creating issues using the following mapping:

{
"fields": {
"summary": "[CALM Feature] #{title}",
"issuetype": { "name": "Epic" },
"project": { "key": "..." }
}
}

Since the issue type is Epic, should we explicitly add a "parent" field in the mapping?
Or are there any configuration steps or documentation to correctly set up Epic creation and its parent relationship in Jira Cloud?

Thanks again for your help and guidance!

[Duc Thang TRAN]

I suggest going to Space settings → Workflows to check if the Epic  workflow 

IF you have permission to edit the workflow, open the Epic’s workflow and review the "Create" transition to see if there's a rule that requires the "parent" field to be specified -> that’s probably where the problem comes from.

Eg : 

Beware to avoid impacting if  other issue types that use the same workflow, it's best to clone the workflow, assign the clone to Epic, and then remove the validate details  from the new workflow.

Since the issue type is Epic, should we explicitly add a "parent" field in the mapping? -> 

For me, if you don’t have any level higher than Epic, it’s not necessary.
Without seeing your project configuration, I can’t be sure, but I think the Epic workflow configuration is shared with other issue types that require the "parent" field as mandatory.

Hope this can help :)

[ibtissem cherni]

Hi,

I check in Jira and in Jira Mosaic has made mandatory to select the parent.

Please find attached the screenshot of the Create configuration for reference.

Could you please advise how we can handle this parent selection ?

Thanks in advance for your help!

[Duc Thang TRAN]

Hello @ibtissem cherni 

That’s what I thought at first since the error message seems custom, so this field Parent is required during the creation transition. You can base it on my previous suggestion.

To avoid impacting if  other issue types that use the same workflow, it's best to clone the workflow, assign the clone to Epic, and then remove the validate details  from the new workflow. (Remove seconde line : If a value for field Parent is not provided ....)