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Error linking Jira to Dynamics CRM

Tim Price
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July 18, 2018

This was previously configured however when returning to the configuration screen I see the following message

Microsoft Dynamics error

Something went wrong while getting account info. Please try again later or contact support. Error ID: dbd8f110-8a98-11e8-84e5-27e6c8b2c2c3.

When trying to connect to dynamics I can enter my dynamics instance name and enter credentials but I get a screen which simply says unauthorized

To my knowledge I have every security setting in both jira and dynamics

 

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