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Error enabling JCMA. What is the minimun JAVA version required for JCMA to run on the Server/DC?

Tom Gross September 21, 2023

I'm running into issues trying to enable the JCMA.  It say's it can't enable.

I believe it's running into issues with the JAVA versions in installed.

I have 2 JIRA instances running JIRA 8.18.xx and 8.20.xx  Per Atlassian's documentation, running JAVA 8 and 11 should be fine.  However, I have a feeling JCMA needs something higher.

Thoughts?    Is there a JCMA I should try (un-install current and manually upload)

JCMA.jpg

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Kseniia Trushnikova
Community Champion
September 21, 2023

Hi @Tom Gross,

Do you use Jira Service Management? I've found this article that may be related to your issue: Unable to start the plugin container for Jira Cloud Migration Assistant plugin. Do you see any errors in the atlassian-jira.log while attempting to enable the plugin?

Reinstalling the plugin may help, please try to do it.

Tom Gross September 21, 2023

We're not using JSM.

To get around the issue, I uninstalled JCMA 1.9.15 and manually installed JCMA1.8 from 3/2023.  Appears to have worked on both of my JIRA instances

  • v8.18.2 (2021-08-17)
  • v8.20.6 (2022-02-15)

I'm going to go with these for our migrations, since they work and are only 6 months old.

Like Kseniia Trushnikova likes this

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