Error during Jira installation

[Deleted user]

Hi,

during Jira installation an error occurred:

"unable to create a tracker when osgi is not running"

Thank you

Stefano Novelli

[SMS]

Hi Stefano,

This error usually occurs after a more specific error. Can you check your application logs and let us know the full set of errors? 

To verify, what is your Jira version and is this a fresh install?

Regards,

Shannon

[Deleted user]

Error is: Unable to start OSGi container.

Jira version: 7.8.0 and is a fresh install

[Nic Brough -Adaptavist-]

And the rest of the errors in the logs?

[SMS]

Stefano,

As Nic and I mentioned earlier, there should be other errors before the OSGI error. Could you please review your full logs and let us know what you find? We'll need the full string, including any caused by details.

Thank you for your help!

Regards,

Shannon

[Deleted user]

Thank you Shannon,

I fix the error. The servlet container run in a already in use port

Stefano Novelli

[SMS]

Thank you for confirming, Stefano.

Take care and have a pleasant rest of your week.

Regards

Shannon