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Error connecting to LDAP server

SHSC IT Operations
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October 30, 2018

Hey guys,

Having issues when trying to connect to LDAP to allow users to logon and create tickets in JIRA Service Desk.

 

I'm getting the following error message:

 

Connection test failed. Response from the server:
[LDAP: error code 49 - 8009030C: LdapErr: DSID-0C09042A, comment: AcceptSecurityContext error, data 2030, v3839]; nested exception is javax.naming.AuthenticationException: [LDAP: error code 49 - 8009030C: LdapErr: DSID-0C09042A, comment: AcceptSecurityContext error, data 2030, v3839] 
For more information regarding LDAP error codes see Troubleshooting LDAP Error Codes.

 

This is something I found regarding the '2030' error for Error Code 49 - http://www.activedir.org/thread/error-code-2030/ 

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SHSC IT Operations
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 30, 2018

Doing a bit more testing and recreating the LDAP instance this is what I'm getting:

 

Test retrieve user : Failedorg.springframework.ldap.UncategorizedLdapException: Uncategorized exception occured during LDAP processing; nested exception is javax.naming.NamingException: [LDAP: error code 1 - 000004DC: LdapErr: DSID-0C090A4C, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v3839];

 

I've been able to perform a bind on the AD server via ldp.exe with the credentials I've used on the JIRA service desk 'user management' space.

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