Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Errer Message when creating Issue "Reference: Reference is required"

Alan Lindner
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 26, 2020

Can not create an issue.  Get Error message "Reference: Reference is required"

Fields that are asterisked are Project , Issue Type, Summary and Reporter

1 answer

1 accepted

0 votes
Answer accepted
Hernan Halabi - Elite IT Consulting Group
Community Champion
February 26, 2020

Hello @Alan Lindner even though the field isn't shown on the screen, it seems that it's marked as mandatory on the field configuration. You either have to make it optional there or add it to the screen.

That would be the first thing to check. If the field is in the screen but doesn't have an asterisk, then the field is required as part of the workflow transition and you will need to change that on the validators tab of the create transition I suppose. It's isn't very clear when it's failing based on the information provided

Suggest an answer

Log in or Sign up to answer