Emails not sent on a Free Jira plan

Duje Blažević
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May 30, 2024

I just took a free jira plan and created my first project, some epics and tasks, and I am trying to move their statuses, add comments, etc. just to see if the automatic emails will be sent but although they are configured, I am recieving none of the emails. 
Does anyone know the solution to this?

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Trudy Claspill
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May 30, 2024

Hello @Duje Blažević 

Welcome to the Atlassian community.

What type of project did you create? You can get that information from the Type column on the View All Projects page under the Projects menu.

Did you customize the notifications for the project in any manner?

Have you checked your personal Notifications settings to ensure you have not disabled anything?

Does the in-application bell notification show that notifications are being delivered to your account within the app?

Screenshot 2024-05-30 at 9.45.19 AM.png

Duje Blažević
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 30, 2024

Hi @Trudy Claspill 

Thanks for the help, I actually had this option turned off and that stopped the nofications
image.png

Everything working now, thanks again!

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 30, 2024

I'm glad I could assist you.

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