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Email verification not received

João Fonseca
I'm New Here
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June 15, 2023

Hello,

I'm trying to create a new account with a business email but I'm not receiving the verification email. The email in question is <email_removed>

Best regards.

2 answers

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 16, 2023

Hi @João Fonseca 

There was a bounce message to that address with a response of

550 5.1.1 Address does not exist. NJw86A99kuKB  at the time of 2023-06-15T19:49:28.000Z

The suppression has since been cleared for that address.  Try to resend the verification now.  You should be able to receive it now.

Regards,

Andy

0 votes
Brant Schroeder
Community Champion
June 15, 2023

@João Fonseca Welcome to the Atlassian community

I will escalate to Atlassian for you.  This is a public forum so I would suggest removing the email address from your post.

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