Email notifications for our People Technology

[Hardik Trivedi]

Hello Experts,

I and the other two members of my team are admins of the People Technology Project.

I am not getting emails when I create ticket under the project. I have verified that i dont have gmail filters. The notification setting are good and i just verified my profile settings here.

All settings look okay to me.

Can you please help solve this? I get ticket emails when the other two admins generate a ticket. They get emails when they themselves raise a ticket.

[Trudy Claspill · Accepted solution]

Hello @Hardik Trivedi 

Welcome to the Atlassian community.

If you are getting some notifications that indicate that your email is not blacklisted.

There is a setting in your Notification preferences to get or not get emails for actions you take. Make sure that setting is enabled.

[Hardik Trivedi]

Thanks Trudy! This fixed the problem.