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Email notification not working

Farhaad_n
Contributor
February 21, 2023

Jira Software email notification not working

how can I debug what is the problem?

the "test email" in out-mail working

 

1 answer

0 votes
Pavel Junek
Community Champion
February 21, 2023

Hi Farhaad,

I had similar problem with Batching emails. Are you try Disable Batching email notifications? The problem was that the database was running out of space and Jira couldn't generate an email message ID to send. It might help you restart Jira.

You can try Troubleshoot notifications in Jira 

Pavel

Farhaad_n
Contributor
February 21, 2023

Hi Pavel, 
Disabling Batching emails wasn't helpful :(

Pavel Junek
Community Champion
February 22, 2023

Can you try restart Jira? That always helped for us.

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