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Email invitation Failed

Josh Chang
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August 28, 2023

Hi, I am trying to invite a few users to the https://swarmsvip.atlassian.net/ project. The email invitation is not going through and I get a notification saying "invitation not sent". Could you unblock the emails from receiving the invitations? Please let me know if you need further details.

 

2 answers

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 29, 2023

Hi @Josh Chang 

Since this is a free plan site, there is a built in limit in regards to invitations that can be sent.  I created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-909949 so that we can better help here.

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 28, 2023

Hello, Good day. Please create a ticket from : https://support.atlassian.com/contact/#/ as we need the email domain or email address of specific users.

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