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Email Notifications not sending

Daniel Johnson February 2, 2023

We have a webhook setup to create a new task in our project when a new record is created in our new work/change request app in our database. The webhook works fine to create the issue, but I'm not getting email notifications that the issue is created. Here's a screenshot of the notification settings:

Jira Notifications.PNG

Why am I not getting emails when new issues are created via the webhook? Is this a known issue?

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