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Email Notification to Jira Admin when App is Requested

Terrell Gray
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November 30, 2023

We just migrated to Jira Cloud and some users are finding apps that would be helpful.  When they request the app, the app request can be seen in the "view app requests" area and an email is automatically sent to the requestor.  However, there seems to be no email or other notification being sent to the Admins who would want to review and approve the app.  How can we enable emails and notifications to Admins on app requests?

1 answer

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3 votes
Answer accepted
Ste Wright
Community Champion
November 30, 2023

Hi @Terrell Gray 

You should receive the emails by default - have you checked your spam as a simple first step?

Ste

Terrell Gray
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 1, 2023

Thanks, @Ste Wright .  We did finally get the email but not until the morning after.  It would be nice to have some ability to configure timing and recipients, but since that doesn't seem possible now, we'll go with what we have.

 

Thanks!

--Terrell

Like Ste Wright likes this

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
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